RETURNS / REFUNDS

Since each order is unique to customer and has no re-sale value, All Sales Are Final. If we verify that we made an error, we will re-print the order. No Refunds or Credit.

Customer must notify Print Buys within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 15 days (at their own expense) from the time when the ordered product delivery was taken. All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason. Graphic design is NOT REFUNDABLE.
PAYMENT
All print and design is prepaid. We do not accept deposits. If customer cancels a job prior to approval, we will issue an immediate refund minus any design charges (at their non-discounted rate).


ORDER APPROVAL

Please review your order prior to submitting. Effective February 14, 2007  Print Buys will no longer accept changes to orders that have been placed. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process.

Print Buys is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files. Minimum charge for typesetting and design is $25.00.


ORDER CANCELLATION

Print Buys will be happy to help you cancel your print order prior to Approval. All charges due for any design at the regular rate will apply. Our Customer Service Team will inform you of any cancellation charges depending on the stage of the order. Orders may not be cancelled or refunded once they have been approved. Absolutely no refunds will be issued once an order has been Approved or any process thereafter, including but not limited to Printing, Coating, and / or Finishing. Once the order has been placed successfully, No Refunds are issued for the Logo, and Graphic design services. Print Buys is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.
Graphic design is sometimes offered at a discounted rate with a printed job. If the customer cancels that printed job, the graphic design charges are due at their regular non-discounted rate.

PACKAGE RETURN

Effective 11/13/07, all returned packages received from customers are required to have reference numbers starting with R on the boxes given by a Print Buy representative when customers call; otherwise, customer will not receive any kind of compensation for the order.